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People pleasing gets a bad rap
What if the way you naturally show up is exactly what your buyers need?
Jul 133 min read


What I learned from a professional sales pitch (and all the things they got wrong).
Hilton's sales training failed their company, failed their salespeople, and failed us as prospective clients. That was crystal clear, walking out of my second timeshare presentation in less than a year. The first time, we had been drawn in through a discounted vacation offer. We sat through the pitch, said no, and left. But something they said stuck. Enough that when they offered us the chance to purchase a week at one of their properties, we took it. We wanted to actually ex
Jun 226 min read


Is your business ready for a sales hire?
Most owners have no idea what it means to be ready and it caused me to fail.
Jun 153 min read


The sales hire that was never going to work
Confidence and a great interview aren't enough. Here's what actually matters.
Jun 82 min read


Have you ever been told you're not assertive enough?
What if the way you naturally show up is actually your greatest sales asset?
Jun 12 min read


Decision Purgatory Part 2
Your potential client has gone into witness protection. Last week we talked about Decision Purgatory. The place proposals go when things get busy, budgets get complicated, and the person who was so excited to move forward suddenly goes completely dark. Sometimes the only way to get someone out of witness protection is to make sure they have everything they need to feel safe and prepared to make the decision you're asking of them. So what does that actually look like? Follow-u
May 252 min read


Decision Purgatory (Part 1 of 2)
The silence after the yes isn't personal. But it does need a strategy.
May 182 min read


Sales is not a hamster wheel
Why counting the wrong things is draining your sales energy.
May 112 min read


The Pitch Nobody Asked For
What networking gets wrong about the curious stage.
May 42 min read


The Call That Wasn't Luck
Trust doesn't announce itself. It just quietly tips the scale.
Apr 272 min read
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